My sister and I had a fantastic experience working with Jeri while she was helping our 80 year old aunt with mild cognitive impairment. We live six hours away and were overwhelmed trying to figure out how to move our aunt closer to us, while dealing with memory loss , telephone scams, and a variety of other issues.
Jeri jumped right in and immediately made a huge difference. She is professional, experienced and knowledgeable, and we felt comfortable with her right away. Our aunt also felt that Jeri was trustworthy and enjoyed her support and company.
She facilitated moving our aunt closer to us within a surprisingly short period of time. Jeri connected us with a placement specialist, helped pack, dealt with the movers, and personally drove our aunt to her new home. We really appreciated how Jeri kept in contact throughout the whole process and gave us frequent updates by email, text and phone. She also responded very quickly to any questions.
Besides the move, Jeri was able to help with a wide range of other issues and made everything simple and manageable for us. She helped figure out finances, found evidence of identity theft and took our aunt to the social security office to get everything straightened out. She also drove our aunt to medical appointments and other office visits, made many important phone calls, and prepared Power of Attorney documents for finance and health care.
We also really appreciate that Jeri offers ongoing support and continues to check in. She was truly a lifesaver for us and we wholeheartedly recommend her services to anyone in need of any level of support.